Technical Infrastructure

The FIS Payment Gateway: Resilient, robust, reliable…

FIS operate strict procedures around capacity management and planning to ensure that all our customers receive excellent service levels at all times. All our payment processing and host systems utilise an IBM server architecture with access to capacity-upon-demand capability.

FIS operates its own dual primary data centres – we have no reliance on third party hosting providers. Data is replicated between secure FIS’ UK sites in real-time; designed with no single point of failure so that service continuity is seamlessly maintained. In normal operation, both sites operate at less than 50% capacity so that if required, one site can process all of the transaction volume with no impact on service to the client.

System Availability

FIS host availability during the last 12 months has been >99.99%. This figure includes all system maintenance and upgrade activity.

Click here for more FIS technical infrastructure information.

The FIS Payment Gateway, further information:

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