Web-enabled Reporting

With extensive experience of developing payment reporting services for our clients, we understand key reporting areas from a transactional viewpoint (e.g. for customer queries and chargeback resolution) and a reconciliation viewpoint (e.g. for end of day reporting).

FIS has developed WREN (Web Reporting Engine), a real-time reporting tool, which can be accessed via intranet or internet. Secure access can be made available on a hierarchical basis and data can be exported into .csv or .xls format for further anaylsis as required.

As well as providing a comprehensive suite of standard reports, WREN can tailor its reporting of payment information to meet your specific requirements.

Example standard reports can include:

• Transaction summary across estate
• Settled by channel
• Settled by file day – by channel
• Settled by file day – by acquirer
• Transactions by channel and time & date
• Transactions for a specific card over a specific period
• Settlement history by channel or date
• Site set-up and merchant details information
• Merchant summary report

The FIS Payment Gateway, further information:

• Introduction
• Key service elements
• Multichannel
• Technical infrastructure
• PCI DSS
• 24/7 support
• Cardholder Present solutions
• Card Not Present solutions